How do I contact you? Email anytime to firstname.lastname@example.org
Are your ingredients organic? Yes and no. We use as many organic ingredients as possible, but also want to use US based products over imported materials. We are constantly striving to have as many organic ingredients as possible. All sugars are certified organic and our oil is non-GMO.
Are any of your nut butters Paleo? Yes! Fit and Nutty, Nut'n but Nuts, and Squirrely Tail are Paleo. Squirrely Tail is now sweetened with Sucanat - a paleo approved sweetener. Our new Fit & Nutty Protein Blend has Egg White Protein Powder vs Whey Protein, so this one fits the Paleo model too! Nut'n But Nuts is also Whole30 approved.
There is a layer of oil on top of my nut butter. Is this normal? Yes. It is a natural product and there will be some separation of the blended nuts and oils. This should be stirred back in to keep all of the nut butter spreadable. If you pour off the oil, your nutbutter will be harder and crumbly when you get to the bottom of the jar.
What is texture of your nut butters? Definitely thicker than a traditional peanut butter but still spreadable. I call our texture "gritty" - you get very small "bites" of real nuts in our nut butters.
Where can I buy your nutbutters? We're in quite a few retail locations - click "find us" but our website is the only place where all flavors and sizes are available. If you have suggestions for a store that you think would be interested, please let us know!
I want a sample! Where can I get one? Our mini glass jars are 1.2 oz.
Any peanut, cashew, etc free blends? Yes. Squirrely Tail, Coconut Macaroon, Nut'n but Nuts, Fit and Nutty and our seasonal varieties Shortbread Cookie, Oatmeal Raisin, Oatmeal Chocolate Chip, Chocolate Heartbreak, and Pumpkin Pie are all peanut free. Sea Salt Peanut Butter and Peanut Butter Brownie as well as Chocolate Cherry Chunk and Peanut Butter Marshmallow Dream (seasonal) are cashew free. Sea Salt Peanut Butter, Peanut Butter Brownie, Coconut Macaroon, and our seasonal varieties Oatmeal Raisin, Oatmeal Chocolate Chip, Chocolate Heartbreak, Strawberry Pie, and Shortbread Cookie are almond free. However, all of our nuts are ground and blended on the same equipment and we won't guarantee they are allergen free. If you're allergic to a specific nut that we use, it's better to not purchase our blends.
Are any of your products gluten free or vegan? Yes! All of our products are gluten free (even our Seasonal Flavors - Oatmeal Raisin is gluten free as we used gluten free oats & Strawberry Pie has gluten free graham crackers). All of our flavors EXCEPT Fit and Nutty, Happy Trails, and seasonal Caramel Apple, Chocolate Cherry Chunk, and Strawberry Pie are vegan.
Do I need to refrigerate my jars of BSNB? You do not need to refrigerate our Nutbutters but people sometimes do like them cold (or if you live in a really hot climate). I definitely wouldn't recommend refrigerating Coconut Macaroon as it will solidify the Coconut Oil. I enjoy our seasonal flavor - Pumpkin Pie refrigerated.
I am unhappy with my purchase. What now? Email us at email@example.com and we'll talk about it. We want you to be happy!